1. To help you, we advise you to consult the following sections:
- Frequently asked questions Get answers to
your questions - Find your Accessories/Parts Find accessories, consumables and spare parts for your appliance
- Consult a manual Find the instructions
for use of your products - Our guarantee conditions View the product
warranty conditions - Repairing within or out of the guaranteeFind an
authorized repairer -
Where to buy? Find online and
in store retailers
2. Has your appliance stopped working?
Your appliance is within the guarantee
Have it repaired free of charge by one of our approved repairers.
If your appliance is no longer within the guarantee, there are 2 solutions available to you:
Your appliance is within the guarantee
Have it repaired free of charge by one of our approved repairers.
If your appliance is no longer within the guarantee, there are 2 solutions available to you:
Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate.
If you prefer to repair your product yourself, buy your parts and accessories in our online accessories shop and consult our online help.
3. Would like to find out more about our services? Check these sections:
4. Didn't find the answer to your question? You can also send us an email via our contact form below:
Contact form5. Would you like to contact us by phone or by mail?
ROWENTA CUSTOMER SERVICE
Mailing address:
36 Newmill Gate, Unit 2
Toronto, ON, Canada
M1V 0E2
Phone number:
1-800-418-3325
Hours of service:
Monday to Friday 8:30 to 5pm EST
