EXPERT PRECISION IS9530

Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.

Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.

The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.

Your appliance has limescale, consult the "Descaling" section in the instructions.

The "Steam" button is in Continuous Steam position. Unlock it by pressing it once.

You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.

You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

WARNING! Wait for an hour that appliance completely cools down.
• Remove the steam head from the hanger & unlock the locker and pull out the pole.
• Remove the water tank.
Never fill inside the pole connection.
• Fill in 0,5L of water in the appliance tank inlet.
• Shake gently the appliance to remove the main particles.
• Vertically tilt the appliance to empty water in a sink.
• Prepare a 1L mix of 0,5L of water and 0,5L of white vinegar only. Fill in 1L of mix in the appliance tank inlet.
• Wait for 12 hours minimum for mix efficiency.
• Place the appliance over a sink and unscrew the "Anti calc" cap by turning it anti clockwise.
• Vertically tilt the appliance to empty mix in a sink.
• Fill in 0,5L of water in the appliance tank inlet.
• Vertically tilt the appliance to empty water in a sink.
• Insert the "Anti calc" cap and screw it back.
• Insert the pole in the housing until you hear a "click".
• Position the steam head on its craddle.
• Remove the cap then fill in the water tank.
• Fully screw the water tank cap and insert tank back in appliance.
• Plug in the appliance.
• Let the appliance run until water tank is emptied completely.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.