User manual and frequently asked questions Master Valet
One-handed powerful vertical steaming.
Save time and money by reducing trips to the dry cleaner. This portable, commercial-grade steamer powerfully removes wrinkles and refreshes clothing and furnishings of all fabric types. Its exclusive vertical support system works like an ironing board, providing a solid surface under your item during steaming and freeing one hand so you can work more quickly. The compact unit rolls suitcase-style to any room of the house.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The water level in the tank is too low ==> Unplug the appliance and fill the tank. The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump. The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product. The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
You have used descaling chemicals or additives in the water. Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
You have used descaling chemicals or additives in the water. Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre